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On September 19, 2007, the Los Angeles Chapter of HDI was re-launched and were fortunate to have Pete McGarahan to present to the group. His topic was based on the Information Technology Infrastructure Library and entitled "ITIL - A Case Study Approach". A Copy of Pete's presentation can be found here. During his presentation, he spoke about the importance of Customer Service Week. Information about Customer Service Week can be found at: http://www.thinkhdi.com/CSWeek/. If you'd like to contact Pete, his contact information is as follows: Pete McGarahan (714) 694-1158 - Office (949) 697-1272 - Mobile |
Send mail to
steven_fuhrman@earthlink.net with
questions or comments about this web site.
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